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Posts Tagged ‘Vidotour’



Problems at workplace must be positively viewed as opportunities for making improvements.  Therefore, organization needs to provide its people with problem solving skills and encourage them to be proactive in suggesting solutions to work related problems. (more…)
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As a top ten tour operator in Vietnam, Vidotour relentlessly improves the quality of its customer service. To bring its staff’s customer service skills to a higher level, Vidotour has engaged SPECTRA to conduct Advanced Customer Service Workshops in Hue, Ho Chi Minh City and Hanoi.  This advanced course is a continuation of customer service training that SPECTRA conducted in 2009 for all Vidotour staff through out Vietnam.  A total of 200 participants from all of departments participated in this workshop. (more…)

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As an award winning travel operator in Vietnam, Vidotour understands the importance of providing its people with teamwork skills. Without the ability to work in team effectively, a leading service company like Vidotour would not be able to deliver excellent customer service. After all, the quality of service that customers receive depend on how well front line staff work together with staff from other departments. (more…)

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The availability of skilled employees in Vietnam is limited. Companies are competing for the best talent.  Therefore, it is critical that your organization is able to develop positive working environment and organizational culture in order to achieve effective employee relations within their organizations.  (more…)

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To optimize the performance of their people, supervisors and managers must be able to use the right leadership styles that motivate their followers, demonstrate transformational leadership that brings positive changes in their organization and effectively manage performance of their subordinates. (more…)

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OJT_Vidotour 1

One of the most effective ways of training workers is through on-the-job training (OJT). However, to deliver on the job training successfully, supervisors and managers need to understand the overall process of OJT. (more…)

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Customer Service in Hue_1

As a leading inbound tour operator in Vietnam VIDOTOUR provides tour services for foreign tourists who would like to visit many parts of Vietnam. Delivering consistency service is definitely important in order to ensure customer satisfaction. (more…)

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