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Posts Tagged ‘VSIP’

 

Total Quality Management (TQM) is a powerful philosophy that can help companies enhance their competitiveness by enhancing their abilities in producing consistently high quality products and services. In order to benefit from this philosophy, people from all levels of a firm must demonstrate total commitment in ensuring quality excellence and satisfying customers’ requirements.  By implementing TQM, organizations can enjoy various benefits, such as lower costs, higher customer retention levels, less time required to develop new innovations, and a reputation as a quality firm. (more…)

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A well known philosophy, 5 S has been used by many leading companies around the world to efficiently manage workplace and improve productivity by doing the followings:

  • SEIRI/SORT: Keeping & storing essential items
  • SEITON/SYSTEMIZE/SET IN ORDER: Arranging tools and equipment in an order that promotes work flow
  • SEISO/SWEEP:  Keeping the workplace clean as well as neat
  • SEIKETSU/STANDARDISE: Standardizing work practices
  • SHITSUKE/SELF-DISCIPLINE/Sustaining: Maintaining and reviewing standards (more…)

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In today’s more competitive business environment, customer retention has become a critical success factors for companies. In order to retain customers, companies must understand not only how to maintain, but also how to enhance customer relationship. By developing closer customer relationship, companies will then be able to grow by maximizing customer lifetime values while at the same time creating positive words of mouth. (more…)

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The ability to negotiate effectively with both internal and external parties is an important skill that all managers must have in order to be able to work effectively. In order to improve this skill, The Vietnam Singapore Industrial Park (VSIP) has worked together with SPECTRA to conduct The Arts of Negotiation on 14 and 15 January in Binh Duong province. (more…)

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Base on the success of Problem Solving & Decision Making that was conducted by SPECTRA for Prudential, Isuzu, Chi Hung, etc. SPECTRA continue to organize the same course for The Vietnam Singapore Industrial Park (VSIP). (more…)

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The ability to speak and understand English has become mandatory in today’s business world. In order to improve the English language skill of VSIP staff and also those of its tenants, VSIP has trusted SPECTRA (more…)

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Negotiation_VSIP'public1

Having effective negotiation skills is a necessity for all business professionals as we spend much of our time negotiating with our colleagues, subordinates, superiors, customers and suppliers. (more…)

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